Olify Service Desk

Features Olify Service Desk

Olify Service Desk is an application for managing incidents or maintenance requests.- Entering incidents and maintenance requests via a web or mobile application.- Interface for entering tickets for all employees / clients.- Quick entry of a fault using QR codes for a specific device or space.- Automate the assignment of responsible technicians to individual incidents and requirements.- Checking the fulfillment of the SLA of the technical maintenance provider or service organization through set rules.- Automatic creation of incidents based on the evaluation of conditions and faults from MaR and IoT devices.